Wilson Racquet Sports is expanding their #1 rated customer service call center to now include Saturdays and expanded weekday hours for the upcoming spring & summer seasons, which generally marks the peak of tennis participation throughout the United States. Starting April 2nd, Wilson accounts can now call the customer service line on Saturdays from 9:00 am to 2:00 pm, CST.
“Wilson is continually focused on leading the industry in product innovation, sales and service, with our addition of Saturday customer service hours being one way to show our commitment to this focus,” said Rick Kerpsack, Vice President for Wilson. “Our expanded customer service hours during the weekdays of the peak spring and summer seasons will also ensure that we are more accessible for our customers in the different time zones throughout the United States.”
Wilson Racquet Sports was ranked #1 in customer service and support in 2004 amongst all racquet brands – as reported in the late season 2004 Dealer Survey, conducted by Sports Marketing Surveys USA. This survey also ranked Wilson #1 in the industry in sales reps, product deliveries, product innovation, product playability, and advertising & promotion.
