Walmart has named Chief Revenue Officer Seth Dallaire as its chief growth officer of Walmart U.S., according to an employee memo from Walmart U.S. President and CEO John Furner. The memo also noted that Walmart U.S. Chief Product Officer Jon Alferness is leaving the company.
Dallaire will head up an expanded division at Walmart that also includes the product, marketing and design teams.
“There are significant benefits of aligning capabilities that help us bring a better experience to life for customers. With that, we’ve decided to further align key capabilities under Seth’s leadership,” Furner said in the memo. “By appointing Seth as our Chief Growth Officer, we are creating the ability to serve our customers uniquely and individually based on their lifestyles – enabling them to enjoy benefits we have built across the entire business.”
The U.S. marketing and design teams, led by Chief Marketing Officer William White and Senior Vice President of Design Valerie Casey, respectively, will also now directly report to Dallaire. Furner said consolidating marketing into the new group headed by Dallaire will enable the team to “better tie customer growth and loyalty to financial outcomes while further capitalizing on data, customer insights and identity.” He added that bringing design under the new group will further support “impactful experiences for our omni customers, associates and partners.”
Alferness, who is tasked with elevating digital and physical experiences and capabilities for Walmart+ members as well as Walmart customers and associates, will stay in an advisory role at Walmart through the end of the year. The product team will report directly to Dallaire until a successor is found. He joined Walmart as chief product officer at the end of 2022. Before joining Walmart, Alferness was chief product officer and EVP of technology at Varo Bank. His previous employers included Lyft and Google.
