About 24,000 36-volt lithium-ion batteries used with Vivi E-bikes are being recalled because the batteries can overheat, posing fire and burn hazards. Vivi is aware of 14 reports of incidents of batteries overheating, including three reports of fires.
No injuries have been reported. The manufacturer was Guangzhou Plenty Bicycle Co., Ltd., of China.
The bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.
The e-bike model information of those being recalled can be found on a consumer’s sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. “VIVI is printed on the bicycle downtube.
Consumers are being encouraged to stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Information is available online at viviebikes.com/pages/recall or viviebikes.com.