In cooperation with the Consumer Products Safety Commission (CPSC), the Segway company has issued a voluntary of its Segway Ninebot Max G30P and Max G30LP KickScooters. The Max G30LP KickScooter is gray with yellow accents, and the Max G30P is black with yellow accents. The brand name “Ninebot” appears on the foot platform and the top of the handlebars. The model number is lon a label on the side of the foot deck.
The Max G30P model is 46 inches long, 19 inches wide, 47 inches high and weighs 42 pounds. The Max G30LP model is 44 inches long, 19 inches wide, 45 inches high and weighs 39 pounds.
Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and maintaining the equipment properly.
Segway has received 68 reports of folding mechanism failures, including 20 injuries, including abrasions, bruises, lacerations, and broken bones.
The equipment was sold at Best Buy, Costco, Walmart, Target, and Sam’s Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025 for between $600 and $1,000.
Segway Inc., of Los Angeles, CA, manufactured the equipment in China and Malaysia. The recall number is 25-193.
Consumers should contact Segway at 800.914.6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online at service.segway.com/recall or segway.com, and click on “Recall Center” at the bottom of the page for more information.
Images courtesy Segway
