Currie Technologies has determined that a condition relating to product safety exists in certain model Tricruiser electric powered adult tricycles, marketed under the IZIP and eZip brands. This condition is due to a potential risk of the rear axle breaking under overstressed conditions, which can create a fall hazard for the rider.
The recalled tricycles include the following models:
- IZIP Tricruiser
- Model 2007 IZIP Tricruiser # IZ-TRICR7-BL Serial # ACB06L000001 to ACB07M999999
- Model 2008 IZIP Tricruiser # IZ-TRY8-BL Serial # ACB08A000001 to ACB08J999999
- Model 2009/10 IZIP Tricruiser # IZ-TRY-RD Serial # ACB09B000001 to ACB10G999999
- EZIP Tricruiser
- Model 2010 EZIP Tricruiser # EZ-TRY-SD Serial # ACB10H000001 to ACB10H999999
Dealers with any on-hand inventory of the affected models, immediately stop sales of the product. Next, retailers are asked to please locate all sales records of affected products and provide Currie a complete list of consumer names, addresses, telephone numbers and email address. Currie Technologies will then contact the consumer directly and inform them to immediately stop using their Tricruiser and request that they contact Currie Technologies toll-free at (800) 377-4532 between 8:00 a.m. and 4:00 p.m. PT Monday through Friday or visit the Currie Technologies website at www.currietech.com and click on the “Recall Information” link on the top of the home page. In addition, retailers may contact their customers directly for to initiate the resolution.
Once we determine that dealers Tricruisers are affected by the recall and collect the required serial number and owner information, retailers will receive one free of charge replacement rear sub-assembly for each unit to repair the tricycle, along with complete instructions. Currie will then reimburse its dealers for the provision of labor on any sub-assembly installations on consumer owned Tricruisers.
Currie Technologies sincerely apologizes for any inconvenience that this may cause its customers. Through our handling of this recall, Currie Technologies endeavor to retain and strengthen our dealers confidence and trust into the future.