About 4,800 pairs of Burton Step On snowboard boots are being recalled. The boots can release from the binding unexpectedly, posing a fall hazard to the user.
The recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue.
Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.
Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.
Call Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at firstname.lastname@example.org or contact online at burton.com and click on “Step On Heel Cleat Update” for more information.