Patagonia, which closed both its stores and e-commerce operations on March 13 in an early response to the spread of COVID-19, has resumed online selling.
Patagonia said in a Facebook post on April 20, “Friends, we hope you’re well. After a tough month, we’re carefully taking orders again online. As ever, we’re continuing to share some stories and fight for our home planet. pat.ag/BackToBusinessFB.”
On its website, Patagonia noted, “As we adjust to our new safety procedures, order processing may take up to 7 days. All orders include free ground shipping; expedited shipping is on hold for now. Returns and exchanges are being accepted, but please expect delays due to staffing and safety requirements.”
An article from Forbes said Patagonia’s one distribution center in Reno, NV reopened with new protocols, including face masks and gloves being provided to all workers, temperature checks at all entrances, staggered start times to avoid crowding and frequent cleaning.
Retail stores and repair services remain closed.
Photo courtesy Patagonia