The Consumer Product Safety Commission (CPSC) reported it is working with Gyroor, a Chinese e-bike maker, to recall about 3,000 Gyroor C3 e-bikes because the battery packs could ignite.
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube, and the serial number is printed on the frame below the headlights beginning with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Gyroor received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to a consumer’s foot and smoke inhalation.
The e-bikes were sold online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600. They were manufactured and distributed by Shenzhen Chirrey Technology Co., Ltd., China.
Consumers can call Gyroor toll-free at 833.737.1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday. They also can email firstname.lastname@example.org. The CPSC also suggested consumers could visit gyroor.com/recalls, but on Thursday, there was no recall information on the Gyroor website.
For more information, go here.