Celerant Technology announced that Retail Info Systems (RIS) News has again ranked Celerant as the number one retail software vendor overall in their annual RIS LeaderBoard 2020 report. Celerant has been recognized as a top-five vendor for 11 consecutive years, the highest ranked software vendor overall for two years, and currently achieved the number one position in an impressive 13 of the LeaderBoard’s 50 categories — more than any other software vendor.
“Celerant is the overall highest ranking vendor in the 2020 RIS Software LeaderBoard,” said Joe Skorupa, editorial director at RIS News. “For more than 10 years, Celerant has been a super achiever in LeaderBoard rankings and this year it scored the #1 spot on our Top-20 Master list. Celerant’s high ranking throughout the LeaderBoard report is a testament to its ability to meet and exceed retailer expectations. Congratulations to Celerant for its big win in 2020, and for being a consistent industry leader in customer satisfaction.”
RIS LeaderBoard 2020 Rankings for Celerant Technology
The annual RIS Software LeaderBoard is one of the most influential studies in retail technology, ranking the top software vendors in retail based on customer satisfaction, innovation, service and support. This year, Celerant ranked #1 in list of the Top-20 Software Vendors; and achieved top-3 rankings across 30 categories, securing the #1 position in 13 of those categories. Here is a list of Celerant’s 2020 rankings:
Ranked #1 retail software vendor overall (ranked #3 in 2019, and #1 in 2018)
Ranked #1 in 12 categories:
• Mid-Size Vendors
• Top Vendors for Mid-Size Retailers
• Broad Suite Vendor Leaders
• Apparel Vendor Leaders
• Specialty Vendor Leaders
• Top Vendors in Retail Concentration
• Leaders in Return on Investment
• Leaders in Technology Innovation
• Leaders in Technology Innovation by Mid-Size Retailers
• Leaders in Ease of Installation & Integration
• Leaders in Recommendation
• Customer Satisfaction for Broad Suite Vendors
Celerant also ranked #2 or #3 in 17 additional categories, including: Top Vendors in Customer Satisfaction; Customer Satisfaction by Mid-Size Retailers; Customer Satisfaction for Apparel Vendors; Leaders in Total Cost of Operation; Leaders in Software Reliability; Leaders in Ease of Administration; Leaders in Quality of Service; Leaders in Quality of Support; and Leaders in Overall Performance.
“It is an honor to be ranked the #1 retail software provider in the RIS LeaderBoard,” stated Ian Goldman, president and CEO of Celerant Technology. “We believe our ranking is evidence of Celerant’s ability to anticipate and address new challenges with innovative retail solutions, and continually deliver quality service and support to our retail clients. We sincerely thank our customers for recognizing us in the RIS LeaderBoard; and our employees for their dedication and hard work. Congratulations to all!”
