Altitude Sports, Canada’s online outdoor retailer, announced that it is offering a same-day delivery option to customers in Montreal effective September 1 and Next Day Delivery in Toronto this fall.
Altitude Sports fills all orders placed by 1:00 PM Eastern every day in Montreal, weekends included. The service comes as the retailer has seen substantial growth in web traffic and online sales since March.
“Technology and customer service are as important to our success as the quality and style of the apparel and gear that we carry,” says Alexandre Guimond, Co-CEO of Altitude Sports. “As a leader in the Canadian eCommerce industry, we need to continue to improve our fulfillment capabilities and our Same-Day Delivery commitments allow us to stay competitive in the global economy.”
Altitude Sports has been testing the delivery service for over two months and successfully executed 15,000 same-day deliveries with highly positive customer feedback. The brand is experiencing an increase in customer loyalty through repeat purchases.
Founded in 1984, and now exclusively e-commerce, Altitude Sports’ brands include Arc’teryx, Canada Goose, The North Face, Smartwool, Osprey and Fjällräven.
Photo courtesy Altitude Sports