Yamaha U.S. Marine Business Unit promoted Jason Berry to customer experience division manager, responsible for leading and supporting Marine Field Service and call centers for Outboard, WaterCraft, Bennett, and Siren.
Berry and his teams provide in-market product support, dealer development, growing technicians, workforce development, consumer support, dealer technical support, Bennett customer and technical support team, and Siren customer and technical support team.
Berry reports to Joe Maniscalco, general manager of the Marine Service.
“Jason’s in-depth knowledge of Yamaha products coupled with more than 18 years of experience will serve the Customer Experience Division well as he assumes the division manager leadership role,” commented Maniscalco. “His expertise will continue to enhance the various teams he leads and supports.”
Berry went to work for Yamaha in 2005 as an outboard inside parts sales rep. He also held positions as WaterCraft Accessory product planner, parts and accessory sales and marketing supervisor for Golf Car, Snowmobile, WaterCraft and Yamalube, parts and accessories national sales and field support manager for WaterCraft, Motorsports and Golf Car, and WaterCraft service manager.
