CenterStone Technologies, Inc., an international developer of Web-based B2B e-commerce software for manufacturers selling through specialty retail channels, said Terramar Sports has selected iVendix for their B2B e-commerce solution.
The iVendix B2B solution will provide Terramar with a business-to-business (B2B) on-line ordering solution for their retail accounts and sales reps. Retail accounts and sales reps will be able to view automated catalogs, check product availability, place orders, and track and monitor the status of those orders using iVendix, which is accessible 24/7 via the Web.
“In order to thrive in these challenging economic times we need to be responsive to our dealers, we need to provide them access to the Terramar brand, and we need to be open for business 24/7,” stated Ben Lieberman, President of Terramar. According to Russ Pitman, Terramar’s Vice President of Sales and Marketing, “iVendix will open up Terramar for business 24/7, and it will allow specialty retailers to place orders at their convenience, any time of day or night.”
Terry Godusky, Director of Brand Sales, said “Partnering with Centerstone is a one more example of Terramar’s commitment to provide exceptional service and support to our customers.”
Marty Lieberman, CEO of Terramar, adds, “Terramar understands the importance of being easy to do business with, which further differentiates us and provides additional value to our customers. As the number of orders coming directly from dealers continues to grow, especially smaller re-orders, we realized that we needed to be responsive to this evolution in our business. Our customers are exercising more control and we are more than happy to give it to them. They need information and access to submit orders, and we want to provide the best B2B e-commerce platform available that is easy to use and which can quickly be adopted by our customers. CenterStone provides that solution,” said Lieberman.
“Our clients provide us a unique perspective into the specialty retail market, and we have witnessed dramatic change over the last 6 to 9 months, and based upon what we’re seeing, manufacturing companies need to align their cost structures to improve the efficiency and execution of their businesses,” said Tom Detmer, CEO of CenterStone Technologies.
“There is no denying these are stressful economic times, but they also represent the best time for aggressive companies to take market share from their peers by placing their customers first in terms of service. As more and more pressure is put on independent specialty retailers, they need business partners who can be responsive to them 24 hours a day, every day of the week with the most up to date information. Clearly, it is a reflection of the times we live in; if you are aggressive and put your customers first, you are likely to succeed, and if you are complacent, it is likely you’ll be left behind,” continued Detmer.