SCARPA Centralizes U.S. Headquarters

Just two years after taking over its U.S. operations, SCARPA North America is taking its fulfillment operations in-house and consolidating its warehouse, shipping/receiving facilities and warranty/repair division at it new headquarters located in Boulder, CO. The new facility will be up and running by the first of the year. The company now contracts with a third-party warehouse to ship, receive and store its products.


SCARPA North America CEO Kim Miller said the move reflects continued growth at the company, which took its U.S. business in-house in 2005. “What we see going on in our business is completely antithetical to what we see in the world outside,” Miller told BOSS in an exclusive interview. “We anticipate we will end this quarter right on plan from a sales point of view.”


Miller said the new facility provides SCARPA with big competitive advantages, not the least of which is the ability to turn orders and repairs much more quickly. While noting that SCARPA might not plan such a move in today’s environment, he said he is glad the company has made the investment. “Sometimes you have to accelerate into the turn,” he said, adding that the company’s outlook in recent months has gone from “very optimistic” to “cautiously optimistic.”

SCARPA Centralizes U.S. Headquarters

SCARPA North America plans to unify its offices, warehouse, shipping/receiving facilities and warranty/repair division in a new headquarters located in Boulder, CO. The new facility will be up and running by the first of the year. Currently, SCARPA North America’s headquarters are located in Boulder, but it contracts with a third-party warehouse to ship, receive and store its products. In addition, SCARPA’s warranty and repair division is located in an annex separate from its main offices. The new office will centralize all these operations in one headquarters.


 


“SCARPA North America is a product driven company, and having our product closer to us and all of our operations in one place makes us better in a number of ways,” said CEO Kim Miller. “Most significantly, this will allow us to react more quickly to our customer’s needs, whether that’s getting an order out the door more efficiently or turning around a repair as quickly as possible. Internally, it also means we can communicate more effectively and optimize work flow.”


 


The company said the new headquarters is being built with distinct areas for the internal teams that work together at SCARPA, so that they can collaborate more effectively.


 


According to Miller, when SCARPA North America was formed in 2005 to oversee the SCARPA brand in the U.S. and Canada, one goal was offering the best customer service possible. This is one more step in that direction, he said, and one made possible by the company’s success in expanding its distribution over the past three years.


 


Miller added, “It’s got a beautiful view of the Flatirons and it’s right around the corner from The Spot.”


 

The new facility will be located at 3550 Frontier Ave. Unit E, Boulder, CO 80301.

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