Johnson Health Tech North America Inc. (JHTNA) has voluntarily recalled (No.25-109) the Matrix Training Cycles in cooperation with the Consumer Products Safety Commission. The training cycle’s adjustable seat could unexpectedly lower when in use, posing a fall hazard to the rider.
This recall involves Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet, and two transport wheels. “Matrix” is printed on the side. The model and serial numbers are on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D, or FC27.
Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit at 866.218.3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at cxrecall@matrixfitness.com or online at matrixfitness.com/us/eng/recalls, or matrixfitness.com and click on “Recalls” for more information. The company is contacting all known purchasers directly.
The equipment was sold primarily to commercial fitness facilities by JHTNA directly and through third-party distributors from January 2021 through October 2024 for between $2,530 and $7,305.
Johnson Health Tech North America, Inc. is headquartered in Cottage Grove, WI, and manufactures the Matrix Training Cycles in Taiwan.
Images courtesy JHTNA
