Envoy B2B is excited to announce that Badorf Shoe Company, a distributor of upscale children’s footwear located in Manheim, PA, has officially rolled out their Ecommerce wholesale platform to streamline order processing and improve the customer experience for their retailers.

By partnering with Envoy B2B as their wholesale ecommerce provider, Badorf Shoe Company has now begun to offer their retail customers the ability to purchase products from any of their brands from a single, modern shopping destination.”

“We felt, for several years, that we were lagging in our customer management technology. Customers (and even staff) were often unclear on what was available and it was very difficult to keep inventory reports accurate.  Additionally, our customer service and sales staff were being slowed down by repetitive order processes” says Brandon Gingerich -Director of Sales.

“We researched available B2B solutions, as well as spoke to customers, to find out their preferred platform(s). Envoy was the overwhelming platform recommended and we now understand why.  The set-up process was straight-forward and the Envoy on-boarding, development, and support teams were fantastic to work with.  The product itself is intuitive, offers great flexibility, and is easy to manage.  We’ve only been live since mid-December but, already, Envoy is providing us a solid return and has resolved ALL of our communication and order process issues.  Our staff loves it and the response from our customers has been terrific! We really couldn’t have asked for a better experience.”    Brandon Gingerich

Overall, Envoy’s tools and services has helped Badorf Shoe Company on their mission to provide their retailers with the most efficient and user-friendly experience when it comes to placing their wholesale orders. Besides order placement, retailers also use it as a single destination to learn about new products each season, check inventory, download brand assets such as product imagery or marketing materials, and to engage with personalized product assortments that Badorf has created for them.

“Badorf has a clear vision of how they want to amplify supporting their retailers and as a result grow their wholesale channel. We are excited to be a strategic partner in helping them reach these goals.” says Jon FaberCEO of Envoy B2B