Eagle Creek announced their employees have chosen Carlos Arango as 2017 Creeker of the Year.
A tradition at Eagle Creek since the beginning, but recently revived in 2015, the Creeker of the Year Award recognizes an employee who has made a significant contribution to the brand, going above and beyond their daily responsibilities. The Creeker of The Year Award 2017 recipient demonstrates qualities and behaviors that are at the heart and soul of Eagle Creek.
“The thing I love the most about Eagle Creek is the people. I also appreciate the balance of home and work. I know I am a valued part of the team and that my coworkers look out for my health and wellbeing,” said Arango. “When it comes to customer service, I see myself in the customer. Over the past 19 years, I’ve put myself in their shoes to visualize what they need and do my best to get their problem solved as soon as possible. I enjoy everything about customer service and am always learning new things. When I was younger, I was a pretty shy person who was never on the phone. Now I can’t get away from the phone. This job has opened up so many doors for me, both in and out of work. When I was a mere kid, I had a baby, and Eagle Creek taught me a lot and helped me through some hard times. They’ve made me a better person, a better husband and a better father.”
“It’s easy to see why Carlos received this award. He embodies the spirit of Eagle Creek, with his positive attitude and genuine concern for his work, treating warranty clients and peers alike,” said Roger Spatz, president at Eagle Creek. “Over time, we have received an incredible number of positive reviews for our warranty service, and many of these mention Carlos directly. He lives the values of the brand and consistently goes the extra mile for Eagle Creek and our customers.”
Voted on by the internal staff at Eagle Creek, the Creeker of the Year lives and breathes the brand, is passionate and inspires others, goes above and beyond their responsibilities, is driven and innovative, finds solutions and produces a high quality of work.