Daiwa USA officially completed its office and warehouse move, doubling its space and capacity to ship product from the new Foothill Ranch, CA space.
Planning for the new facility reportedly started in 2019, but issues due to the pandemic led to supply chain delays, shortages of construction and warehouse materials and changes in the working environment, which slowed the process.
“We wanted to make sure the new facility met our needs in these post-COVID times, so we paused to select the right location,” said Daiwa USA President Carey Graves. “By discussing and collaborating with our warehouse and office operations managers on what was needed to run our business more efficiently, the new facility sets us up to grow Daiwa’s business and better serve our dealers and customers.”
According to warehouse operations manager Brian Nolte, the new facility gives Daiwa “20 truck bays dedicated to both inbound and outbound shipping.”
“We’ll also be able to use the added bays as flex space for extra storage needs and stage product for value-added builds of special combos,” said Nolte. “The extra warehouse space and bays give us the in-house capability to efficiently add UPCs, hang tags, and dealer stickers, giving us unique benefits to offer our dealers.”
Nolte noted that the added square footage would enable Daiwa to add a dedicated shipping office and an after-service reel maintenance/repair center in the warehouse and main entrance. A complete revamp of Daiwa’s racking systems for pick-and-ship provides efficient operations.
“While the warehouse needs were the main priority in the new facility, the secondary focus was our office needs,” Graves said. “With changes in the business environment to accommodate both in-office and out-of-office working capabilities, we’ve set up our corporate area with dedicated space for customer service, our accounting/financial operations, and our sales and marketing office needs. While many of our office staff work a hybrid in-office/OOF schedule, we have an excellent set-up in the new facility for the various teams to come together for in-person discussions and collaboration for our business.”
Graves noted that Daiwa looks forward to welcoming manufacturer reps, dealers and distributors to the facility in 2024. “It shows our commitment to the Daiwa tackle business, which in turn shows our commitment to their businesses,” Graves concluded.
Image courtesy Daiwa USA
