BikeFlights, a bicycle shipping service and supplier of bike boxes, has promoted two employees—Sparky Moir and Michael Potter—effective immediately.
Moir moves into the role of support team director, while Potter steps up to become partnership director.
William Alcorn, president, BikeFlights, said, “Both Michael Potter and Sparky Moir have played essential roles in taking care of BikeFlights customers and partners. Their extensive knowledge of the cycling industry and bike shipping expertise make them invaluable members of our management team, and we’re delighted to have them in their new positions as BikeFlights continues to grow.”
Moir now oversees operations for BikeFlights’ customer support team, including managers and staff members who take care of customer orders, shipping, deliveries, and claims. Since joining BikeFlights in 2018, Moir has filled the roles of customer experience associate and customer orders manager.
Potter develops new partnerships and manages existing relationships and communications with partner events, bike shops, ambassadors, manufacturers, and other bike industry companies. Since starting with the company in 2016, Potter has worked as a customer experience associate, outreach team manager and customer experience manager.
