Big Agnes Inc., the Steamboat Springs-based outdoor brand, announced a batch of new hires, growing its product, repair, dealer services and employee engagement teams.
Big Agnes has hired Robert Fry as Director of Product. In his newly created role, Fry will work closely with the product development and sourcing teams to further Big Agnes’ mission of creating the most comfortable, lightweight and innovative products in the market. Prior to Big Agnes, Fry held senior product design and merchandising roles at Black Diamond Equipment, Mountain Hardware, The North Face and Simms Fishing Products.
“Big Agnes has a long history of developing award-winning gear,” said Fry. “I’m thrilled to work with a team of experienced and innovative product designers and developers who fiercely push the industry forward and will continue to bring the best gear to market.”
In addition to the product and consumer-facing resources, Big Agnes has hired Karen Goedert as Director of Employee Engagement. Goedert joins the team with more than 14 years of human resources, recruitment and talent management in the Rocky Mountain region. She will oversee human resources and benefits for Big Agnes and its sister company, Honey Stinger. Karen holds a bachelor’s degree in Human Resources Management from Regis University.
Garett Mariano, who was most recently Marketing Director at Big Agnes, has been promoted to Director of Marketing and eCommerce. Mariano has worked in the outdoor industry for more than a decade, racking up experience in product and brand marketing while working to build sustainable revenue both at retail and online.
“The Big Agnes brand has an amazing global following. I’m excited to align our messaging and revenue efforts across multiple channels,” said Mariano.
Big Agnes continues to grow its Steamboat Springs-based repair center and customer service teams as well. The brand made six new hires across its repair and customer service teams and two new dealer service/sales associates who will work directly with the brand’s buyers and store owners. Several of these positions are additional seasonal support, leading into the busy thru-hiking and summer seasons.
“The expansion of our repair and customer service teams represent Big Agnes’ ongoing efforts to provide the best customer experience possible,” said Mariano. “These teams offer unparalleled knowledge and passion when it comes to camping gear. They strive to fix gear before replacing it, and they’ve been known to repair and return gear within 24 hours so that our customers can get back on the trail.”
The recent hires include Kody Herman as Sales Coordinator; Tia Sabin as Key Account Specialist; Rachel Crispino, Nick Holt, Elliot Seng and Graham Conway as Gear Specialists; Devin Dummit as Fulfillment and Parts Specialist; and Matt Schultz as Marketing Coordinator.