Amazon.com Inc. reported net sales increased 26 percent with North American sales surging 29 percent.

Among the highlights of the quarter:

  • Operating cash flow increased 16 percent to $39.7 billion for the trailing twelve months, compared with $34.4 billion for the trailing twelve months ended March 31, 2019.
  • Free cash flow increased to $24.3 billion for the trailing twelve months, compared with $23.0 billion for the trailing twelve months ended March 31, 2019.
  • Free cash flow less principal repayments of finance leases and financing obligations decreased to $14.3 billion for the trailing twelve months, compared with $15.1 billion for the trailing twelve months ended March 31, 2019.
  • Free cash flow less equipment finance leases and principal repayments of all other finance leases and financing obligations decreased to $11.7 billion for the trailing twelve months, compared with $11.8 billion for the trailing twelve months ended March 31, 2019.
  • Common shares outstanding plus shares underlying stock-based awards totaled 513 million on March 31, 2020, compared with 507 million one year ago.
  • Net sales increased 26 percent to $75.5 billion in the first quarter, compared with $59.7 billion in first-quarter 2019. Excluding the $387 million unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales increased 27 percent compared with first-quarter 2019.
  • Net product sales jumped 22.0 percent to $41.8 million while net service sales grew 32.2 percent to $33.6 million.
  • Operating income decreased to $4.0 billion in the first quarter, compared with an operating income of $4.4 billion in first-quarter 2019.
  • Net income decreased to $2.5 billion in the first quarter, or $5.01 per diluted share, compared with net income of $3.6 billion, or $7.09 per diluted share, in first-quarter 2019.

Revenues were above analysts’ average expectations of $73.61 billion while earnings were below the consensus estimate of $6.25.

“From online shopping to AWS to Prime Video and Fire TV, the current crisis is demonstrating the adaptability and durability of Amazon’s business as never before, but it’s also the hardest time we’ve ever faced,” said Jeff Bezos, Amazon founder and CEO. “We are inspired by all the essential workers we see doing their jobs — nurses and doctors, grocery store cashiers, police officers, and our own extraordinary frontline employees. The service we provide has never been more critical, and the people doing the frontline work — our employees and all the contractors throughout our supply chain — are counting on us to keep them safe as they do that work. We’re not going to let them down. Providing for customers and protecting employees as this crisis continues for more months is going to take skill, humility, invention, and money. If you’re a shareowner in Amazon, you may want to take a seat, because we’re not thinking small. Under normal circumstances, in this coming Q2, we’d expect to make some $4 billion or more in operating profit. But these aren’t normal circumstances. Instead, we expect to spend the entirety of that $4 billion, and perhaps a bit more, on COVID-related expenses getting products to customers and keeping employees safe. This includes investments in personal protective equipment, enhanced cleaning of our facilities, less efficient process paths that better allow for effective social distancing, higher wages for hourly teams, and hundreds of millions to develop our own COVID-19 testing capabilities. There is a lot of uncertainty in the world right now, and the best investment we can make is in the safety and well-being of hundreds of thousands of employees. I’m confident that our long-term oriented shareowners will understand and embrace our approach, and that in fact, they would expect no less.”

Second Quarter 2020 Guidance

  • Net sales are expected to be between $75.0 billion and $81.0 billion or to grow between 18% and 28% compared with second-quarter 2019. This guidance anticipates an unfavorable impact of approximately 70 basis points from foreign exchange rates.
  • Operating income (loss) is expected to be between $(1.5) billion and $1.5 billion, compared with $3.1 billion in second-quarter 2019. This guidance assumes approximately $4.0 billion of costs related to COVID-19.
  • This guidance assumes, among other things, that no additional business acquisitions, investments, restructurings, or legal settlements are concluded.

Analysts were expecting operating income on average of $3.80 billion on sales of $78 billion.

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