Sierra Trading Post (STP) will become the first major outdoor retailer to try and leverage its fan base on Facebook by opening a store on the site that will make it easier for its fans to buy, share and virally promote its products on the social networking site.
ShopFans will enable Sierra Trading Post to showcase many product categories directly in Facebook, allowing fans of the company to select items they wish to buy, and complete their checkout process securely. Additionally, Sierra Trading Post’s ShopFans integrates PowerReviews' ratings and reviews into Facebook, which have been proven to increase customer engagement and drive sales.
“ShopFans enables our clients to monetize their Facebook fan base through spending and referrals,” says Henry Wong, CEO of Adgregate Markets. “Sierra Trading Post will now be able to offer their customers a secure online shopping experience within Facebook. We’re thrilled to be their social commerce solution provider.”
True social commerce includes measureable results and metrics that are vital to understanding customer engagement. ShopFans tracks which conversations are occurring, and ultimately reveals how the conversion funnel appears within Facebook. ShopFans encompasses all available Facebook social hooks, including “Likes”, sharing of reviews, and purchase notifications via News Feed Posts. At the same time, Sierra Trading Post gains insight on product recommendations, purchase intent and conversion rates.
Unlike existing social commerce solutions offered in Facebook, ShopFans has won the public endorsements from both security and privacy heavyweights, McAfee, VeriSign and TRUSTe, to protect brands’ reputations and pave the way for consumers to buy confidently within Facebook. In particular, McAfee is the exclusive security provider to Facebook.
Headquartered in Cheyenne, Wyo., Sierra Trading Post is a multichannel retailer specializing in purchases brand name overstocks, closeouts and 2nds, and passing the savings on to its customers. It sells outdoor gear, shoes, men’s clothing, women’s clothing, accessories and home furnishings at 35 to 70% savings every day. The company operates four outlet stores in Boise, ID; Reno, NV.; Cheyenne and Cody, WY and operates customer service call centers n Cheyenne and Cody. The company is ranked 74th on Internet Retailer’s Top 500 List and 16th within the list’s apparel category.