The North Face, in cooperation with the U.S. Consumer Products Safety Commission (CPSC), has issued a voluntary of its Women’s Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole.
The North Face sold the boots in white (#NFOA8ADB3IE), gray (#NFOA8ADB5IF), tan (#NFOA8ADBHFQ), and black (#NFOA8ADBKTO). Consumers can find the style number on the label on the tongue of the boot.
Consumers should immediately stop using the recalled boots and contact The North Face at 800.297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at thenorthface.com/en-us/help/product-recall or thenorthface.com and click on “Product Recall” at the bottom of the page for more information.
The North Face will issue instructions on how to return the boots. Consumers will receive a full refund in the original form of payment, a gift card, or a check if purchased with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.
The North Face has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.
The North Face sold the boots in its retail stores, Dick’s Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165.
The North Face, a division of VF Outdoor, LLC, of Denver, CO, imported the boots it manufactured in Vietnam. The recall number is 25-226.
Images courtesy The North Face
