Black Diamond Equipment is recalling about 350 Neve Strap crampons and accessory kits. The screws that connect the plastic heel cup to the aluminum heel unit could loosen and detach the heel cup from the crampon, posing a fall hazard.
Black Diamond said it had received three reports of the crampons becoming loose or the heel cup becoming detached by hikers. No injuries were reported.
The 350 Neve Strap crampons were sold at Black Diamond stores, REI, and other stores nationwide and online at blackdiamond.com, backcountry.com, and REI.com from January 2024 through May 2024 for about $180.
The recall also includes about 28 sold in Canada.
Consumers are encouraged to immediately stop using the recalled Neve Strap Crampons and accessory kits and contact Black Diamond Equipment for a full refund.
Consumers will receive a prepaid return label to mail the crampons back to Black Diamond Equipment for a refund. The company is contacting all known purchasers.
The recall involves Neve Strap Crampons and Accessory Kits, Style No. 400073, with date codes 01-2021, 05-2022, 07-2023, 01-2024, and SS1271. The date codes are on the rubber heel strap pull tab on the underside of the toe piece under the anti-balling plate.
Image courtesy Black Diamond
