PORTLAND, Ore. – Leatherman Tool Group, a renowned American-made brand known for its high-quality multipurpose products, launches the Leatherman Insider Rewards Program, the company’s newly minted loyalty program designed to celebrate the company’s customer relationships. The Leatherman Insider Rewards Program is built to reward its members– dubbed Insiders– with exclusive perks, surprises, unique experiences, product insights, and exclusive member-only content. The Leatherman Insider Rewards Program is free to join and all customers can enroll at https://www.leatherman.com/leatherman-insider-rewards-program.
“Leatherman multi-tools have become trusted companions in people’s lives for four decades and the Leatherman Insider Rewards Program is our way of saying ‘Thank You’ to our fans,” said Ben Rivera, CEO of Leatherman Tool Group. “For forty years, we’ve taken pride in delivering unparalleled products and customer experiences, and we’re excited to deepen our relationship with our Insiders through this crafted loyalty program.”
The Leatherman Insider Rewards Program awards customers points for their interactions with the brand, such as making purchases and leaving product reviews on Leatherman.com. As Insiders earn points for their purchases and engagement, they progress through three program tiers– Select Insider, Premier Insider and Elite Insider– each with a growing set of distinct benefits. All Insiders enjoy elevated everyday experiences, including free shipping for orders over $40 (no minimums for Premiere and Elite Insiders), an extended 40-year warranty on qualifying products, and 30-day hassle-free returns and exchanges. Throughout their journey, Insiders can also expect to receive surprises and exclusive gifts.
The Leatherman Insider Rewards Program is a natural extension of the company’s commitment to exceptional customer experiences, complementing a longstanding warranty program. The Leatherman Warranty program is beloved by brand fans, and the popular service is known for its 25-year repair or replace policy. In case the expert team cannot repair a tool, customers will receive a replacement with a comparable refurbished model. With the new loyalty program, Insiders can take advantage of an extended warranty policy on leatherman.com purchases. The extended warranty upgrades from 25 years to 40 years for eligible products, matching how long the company has been in business.
To learn more or enroll in the Leatherman Insider Rewards Program, please visit https://www.leatherman.com/leatherman-insider-rewards-program.
