Nordstrom, Inc. promoted Jamie Nordstrom to chief merchandising officer, Fanya Chandler to president of Nordstrom stores, and Gemma Lionello to president of Nordstrom Rack.

Jamie Nordstrom was previously the retailer’s chief stores officer and brings over 28 years of experience to his new role. Throughout his tenure, Nordstrom has held leadership positions across several business areas, including merchandising, store operations, Nordstrom.com, and NordstromRack.com. He will continue being a company executive team member, reporting to Pete Nordstrom, president and chief brand officer. He replaces Teri Bariquit, who retired earlier this year.

“Our merchandising organization is the backbone of Nordstrom, and our teams are exceptional at providing best-in-class service and a relevant, inspiring product offering for our customers,” said Pete Nordstrom. “Jamie has experience working across nearly every aspect of our business and has held broad-based leadership roles in merchandising, stores and digital over the span of his twenty-eight-year career with the company. We’re confident Jamie’s proven track record and experience will bring us even closer to our customers as he leads our merchandising organization into the future.”

As president of Nordstrom stores, Chandler oversees the strategy and execution of the Nordstrom stores. Chandler has held several leadership roles across the organization during her nearly 32 years working for Nordstrom and, most recently, was the senior vice president and regional manager of its Southwest region. She joins the company’s executive team, also reporting to Pete Nordstrom.

Lionello will oversee the strategy and execution of the company’s Nordstrom Rack stores. Throughout her 35-year career with the retailer, Lionello has served in various executive positions, including general merchandise manager, and spent 11 years working within the retailer’s Nordstrom Rack business. Most recently, she worked as senior vice president and regional manager of the company’s Northeast region. She will join the company’s executive team and reports to Pete Nordstrom.

“We’re fortunate to have such exceptional leaders in Fanya and Gemma to help us continue to drive our Nordstrom and Nordstrom Rack businesses forward, and these changes leverage their tremendous talent,” said Nordstrom. “Fanya is a proven leader who has taken on numerous complex assignments throughout her Nordstrom career, including growing our digital selling and styling programs and overseeing Nordstrom and Nordstrom Rack stores in the Southwest region. She has an extensive track record of driving value to our business and putting our customers at the center of everything we do.”

Erik Nordstrom, the CEO of Nordstrom, Inc., said, “Gemma understands the core of our Rack offering—how we deliver exceptional customer service while offering customers the very best products at a terrific price. Her depth of experience leading teams within our stores and merchandising organizations will be critical as we build on the positive momentum we’ve seen in our Rack business and continue to execute on our strategy.”

Photo courtesy Nordstrom