Kitzuma Cycling Logistics is adding three more bike manufacturers to the growing list of brands employing their bike-delivery service: LeMond Bicycles, Alchemy Bikes and Eminent Cycles.
Each of these brands is already delivering their direct-to-consumer bikes through Kitzuma’s fully built, ready-to-ride delivery service.
Consumers can order their bikes directly from each individual brand. When the bike is ready, the Kitzuma team will pick it up at the factory and deliver it fully built to the customer’s doorstep via its nationwide network.
LeMond Bicycles Founder Greg LeMond is very enthusiastic about the unique services Kitzuma provides: “The ‘white-glove’ delivery process provides our customers with the personalized and professional experience expected from the LeMond brand. Kitzuma is exactly what I was searching for!” said LeMond Bicycles Founder Greg LeMond.
“As soon as we heard what Kitzuma offers we said, ‘Sign us up!’” said Alchemy Founder and CEO Ryan Cannizzaro. “We’re a premium brand, and our customers deserve premium service from start to finish: Knowing our customers are getting their bikes fully built and ready to ride, with no banged-up frames or setup hassles, gives all of us the peace of mind that should come with making a purchase like this. Cycling is all about enjoying the ride and it should not be stressful to get a bike delivered directly to you. Kitzuma delivers that enjoyment from the minute our customers receive their new bikes!”
LeMond CEO Dean Hendrickson added, “Since we started using Kitzuma as our primary delivery model, our positive customer satisfaction has gone through the roof. I look forward to a long-term relationship as both of our companies grow and prosper – together we will set the bar for D2C customer satisfaction within the bicycle industry!”
Taylor Essick, Co-Founder and CEO of Kitzuma, said, “We’re honored to get the chance to deliver ready-to-ride bikes for these excellent brands,” Essick says. “Since day one we’ve focused on creating amazing customer experiences for our clients and their consumers, and in addition, we’re also helping our clients to remove friction from the overall D2C process, and that’s really exciting.”
