The Sports Authority was one of three retailers fined by the New York City Department of Consumer Affairs on charges that the companies refused customer returns without disclosing conditions of their return policies. All three companies used return-tracking company Return Exchange, but DCA said they did not clearly post why returns may be denied, as required by the Citys Consumer Protection Law.
Acting DCA Commissioner Jonathan Mintz announced last week that TSA had paid the city $10,000, while Express LLC paid $50,000 and Staples paid $35,000.