According to the National Retail Federations third annual Return Fraud Survey, completed by 82 retail loss prevention executives last month, more than half of the retailers surveyed (52%) say their holiday return policies will be more lenient than the policy for the rest of the year.
Last year, only 35% of surveyed executives reported more leniency with returns for Holiday 2007 than for the rest of the year. In addition, the number of retailers who said they will loosen up their holiday return policy compared to last holiday season tripled, from 3.4% of retailers to 11.0%.
