The NPD Group, Inc. estimated traffic at brick-and-mortar stores increased in the week ending Dec. 26 to 69 percent of U.S. consumers from 68 percent the prior week. Overall brick & mortar shopping visits increased by 6.5 percent this week, according to NPD's Shopping Activity Weekly Holiday Trends* report. The Report also show that despite the increase in the number of shoppers in the market, brick & mortar shopping conversion remained relatively stable.
Brick & Mortar Shopping Conversion Rate
Weeks Ending Dec. 5 Dec. 26, 2011
Week Ending | Week Ending | Week Ending | Week Ending | |
12/5/2011 | 12/12/2011 | 12/19/2011 | 12/26/2011 | |
B&M Shopping Conversion | 66.9% | 67.3% | 68.1% | 67.9% |
Source: Shopping Activity Weekly Holiday Trends Report
+Shopping Conversion Rate is NPD’s measure of shoppers engaged in the shopping experience and making a purchase.
“The stability in the conversion rate is a good sign that holiday held its own this year,” said Marshal Cohen, chief industry analyst, The NPD Group, Inc., “With so much of the season being front loaded with “self-gifting” it would have been easy for the consumer to be ‘tapped out’ and forego some important gift shopping for those on their list. But they shopped for those on their list and showed it in their shopping conversion rates in brick & mortar stores.”
For the week ending Dec. 26, 2011 Shopping Activity Weekly Holiday Trends report looks at shopping visits and shopping conversion for individual general merchandise retail channels. It was vertical retailers that posted the highest increases this week.
Shopping Visits For Channels With Highest Percent Change Growth | Shopping Conversion For Channels With Highest Percent Change Growth | |||
General Merchandise Channel |
Percent change in shopping visits, from prior week |
General Merchandise Channel |
Percent change in shopping conversion,from prior week |
|
Specialty Beauty |
+31% |
Book Store |
+16% |
|
Specialty Apparel |
+26% |
Sporting Goods |
+16% |
|
Book Store |
+22% |
Electronics Store |
+11% |
|
Specialty Footwear |
+21% |
Greeting Card Store |
+7% |
|
Department Store |
+19% |
Specialty Beauty |
+7% |
Source: Shopping Activity Weekly Holiday Trends Report
Online Share of Buying Visits
Weeks Ending Dec. 5 Dec. 26, 2011
Week Ending | Week Ending | Week Ending | Week Ending | |
12/5/2011 | 12/12/2011 | 12/19/2011 | 12/26/2011 | |
Online Share of Buying Visits | 17.3% | 17.4% | 16.4% | 13.9% |
Source: Shopping Activity Weekly Holiday Trends Report
“’Christmas Crunch time’ (the final week before Christmas) gave a nice boost to brick & mortar stores. While online saw its usual drop off as shipping dates for guaranteed delivery passed the prior week,” said Cohen, “Online still had a healthy level of shoppers. So what does all this mean? Retailers had a nice Christmas, with a full load of shoppers, buyers and online visitors.”
“The front loaded holiday this year will likely take its biggest toll on the back end the post-holiday period,” said Cohen, “Look for consumers to be ‘bought out’ or even ‘tapped out’ after the first week in January. This fourth period of the holiday retail season this year, will be the place where we see the consumer pulling back.”