Lands' End plans to eliminate 86 full-time and 63 part-time positions from its
customer call center in Dodgeville, WI, by the end of January, a 29 percent reduction in
the size of the customer call center.
The company is also immediately eliminating 50 corporate positions throughout the organization based on overlapping roles and responsibilities.
Lands' End said the job cuts were prompted by an increase in shoppers ordering online.
Lands' End spokeswoman Michele Casper Casper told the Wisconsin State Journal nearly 80 percent of company sales in the U.S. are now made online. Land’s End now employs about 3,000 in Dodgeville.
Lands’ End will continue to have customer contact centers in Dodgeville, Reedsburg and Stevens Point. Employees will receive severance and outplacement services, according to the company statement.
