Decathlon, the world’s largest sporting goods retailer, announced it is rolling out a mobile self-checkout solution across its 81 German stores.
The technology from MishiPay is already live in Decathlon Deutschland stores in Berlin (Berlin Hauptbahnhof), Munich (Munich Connect), Cologne (Marsdorf), Schwetzingen and Plochingen, with more locations being added every week.
With Decathlon Deutschland Scan & Go, customers scan and pay for items using their smartphone, automatically disabling the RFID security tag to leave them free to exit the store, minimizing the need for contact with both humans and checkout devices, and improving levels of customer convenience.
Decathlon said the COVID-19 pandemic and need for social distancing measures in stores means customers have been provided with a convenient payment option that utilizes their own smartphone instead of relying on store hardware.
“We are always looking for innovative ways to improve the in-store experience for our customers, and we have found that they are really enjoying using the MishiPay app,” said Stefan Hertkorn, Decathlon Deutschland’s leader of store digitalization. “What’s more, the solution has clear customer benefits in the face of the Covid-19 pandemic; enabling shoppers to use their own device for the entire shopping journey instead of needing to touch store hardware, and eliminating the need to wait at checkout.”
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Decathlon Deutschland is the latest retailer to partner with British start-up, MishiPay, following the launches with a number of leading European retailers.
“We have been delighted to work with Decathlon Deutschland to help them create an in-store shopping experience that is as enjoyable for customers as possible,” said Mustafa Khanwala, founder and CEO of MishiPay. “Decathlon Deutschland already has a great reputation for being customer-centric, and by implementing MishiPay’s technology it reiterates their dedication to improving not only convenience but also the safety of their customers. We are excited to see the project being rolled-out so quickly across Germany.”
Photo courtesy Mishi Pay