Amazon.com, Inc. has named longtime executive Doug Herrington as CEO of its worldwide Amazon store business, formerly Consumer, succeeding Dave Clark, who recently stepped down.
- Herrington has worked on Amazon’s S-team since 2011, after joining the company in 2005. He started in its consumables business, then launched AmazonFresh in 2007 and began leading its North American consumer business in 2015. Herrington developed and launched several key programs for the company, including its loyalty program for moms.
“Doug and I have worked together on S-team since 2011,” Amazon CEO Andy Jassy told employees in an e-mail. “He is a builder of great teams and brings substantial retail, grocery, demand generation, product development, and Amazon experience to bear.”
The company is also undergoing an organizational change and shifting operations under John Felton, senior vice president, global delivery services, Jassy said. Felton reports to Herrington.
Also reporting to Herrington is Russ Grandinetti, senior vice president, international consumer; Christine Beauchamp, senior vice president, North America stores; Tony Hoggett, senior vice president, worldwide physical stores; Dave Treadwell, senior vice president, eCommerce Foundation; Neil Lindsay, senior vice president, health for worldwide stores; Dharmesh Mehta, vice president, selling partner services; Peter Larsen, vice president, Buy with Prime; and Pat Bajari, vice president, Core AI and chief economist.
Larsen, Lindsay, Mehta and Beauchamp did not report directly to Clark under a previous organizational chart. Beauchamp was president of Amazon Fashion for four years before taking over the role of North America stores.
“This is a very strong and experienced leadership team,” Jassy said. “I remain very optimistic about our stores business and believe we’re still in the early days of what’s possible. It’s worth remembering that Amazon currently only represents about one percent of the worldwide retail market segment share, and 85 percent of that market segment share still resides in physical stores.”
Herrington has a different history at Amazon from Clark.
Clark rose through the operations ranks from warehouse manager to various executive roles until replacing retail CEO Jeff Wilke last year. Wilke and Clark each had roles in expanding the business’ operations to meet demand. That expansion caused the company to let leases on warehouses expire and sell off or lease its logistics business square footage.
Clark said he was leaving the company earlier this month after 23 years, effective July 1. Less than a week later, he announced he joined supply chain startup Flexport in September as CEO.
